Course Description
Discover the secrets of producing logical, clearly written, and easy-to-follow
procedures for operating your process safely and efficiently to produce quality
product. Through several workshops and class discussions, you will thoroughly
cover the issues you face in creating or upgrading your operating procedures.
Course 110 offers:
Course lectures, materials, and workshops devoted to improving your
operating procedures An assessment of how well your current procedures are written and whether
they address applicable requirements (attendees should submit procedures
for review) An approach to writing procedures that takes advantage of the expertise
of your operators or other "subject matter experts" Practice in performing detailed task analysis and writing step-by-step
instructions The most comprehensive coverage of how to address operating limits and
deviations, for both batch and continuous processes
After taking Course 110, you will be prepared to write operating procedures
for your primary audience: the operators who do the work and the personnel
who train the operators.
To be effective in maintaining process safety (and meeting OSHA and EPA requirements)
and process and product quality (and meeting standards such as ISO 9000), your
operating procedures must be logical, clearly written, and easy to follow.
To the extent possible, you must use language commonly used and understood
by the operators and/or their trainers. Ideally, the written instructions should
be developed by the end users, with technical and clerical assistance. This
course emphasizes the steps required to achieve OSHA PSM and EPA RPM compliance.
However, the concepts included in the course address the keys to the development
and use of effective procedures and are generally applicable to a wide variety
of industries, organizations, and regulatory requirements.
Onsite courses
This course is especially effective for training a procedure-development team
at a site. To get your procedure-development project up and running, send a
representative from your facility to the course in Knoxville. Afterward, book
a private course at your site within 6 months, and the fee you have paid for
the public version will be credited toward the cost of the private course.
Five reasons for you to attend:
Safety regulations and quality standards are requiring that you develop
new procedures and/or revise the ones you have A low ratio of students to instructors (20:1) means you will have the
time to get your questions and concerns answered -
You will learn the benefits of writing procedures from the workers' perspective
Procedural errors that can cause accidents or reduce quality/productivity
at your facility can be anticipated and avoided Clear, concise, accurate procedures will help you improve the overall
safety and efficiency of your operations
Six benefits you will gain:
You will know which of your operating activities require written procedures You will learn the right way to gather information for your procedures
so that the information is complete, accurate, and representative of all
relevant viewpoints You will come away with a clear vision of the procedure format(s) that
will work at your facility, satisfying the needs of both the trainee and
the experienced operator You will have 10 rules to help you write every instruction effectively You will understand the importance of having detailed written procedures
that address deviations that may occur Come away from the course with these valuable materials: Checklists
for identifying missing procedures, gathering procedure information and
writing step-by-step instructions A complete notebook
of course materials, including examples of acceptable procedure formats -
1.2
CEUs, 2.0 CMs (ABIH approval #02-955)
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