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ABS Consulting Writes "An Introduction to Root Cause
Analysis" for Quality Progress
July 1, 2004
(Knoxville, TN)
The July 2004 issue of Quality Progress includes a technical paper
entitled: "An Introduction to Root Cause Analysis," written by Jim
Rooney and Lee Vanden Heuvel of ABS Consulting's Operational Risk and Performance
Consulting Division. The paper describes the powerful tools and techniques that
are part of the SOURCET (Seeking Out the Underlying Root Causes of Events) Methodology.
This methodology is based on techniques commonly used throughout industry for
incident investigation.
Quality Progress is the flagship publication
of the quality profession and includes in-depth articles
describing the application of innovative methods in areas
such as knowledge management, process improvement and organizational
behavior. Quality Progress is published by The
American Society for Quality (ASQ). The 104,000-member professional
association creates better workplaces and communities worldwide
by advancing learning, quality improvement and knowledge
exchange to improve business results. For more information
on ASQ, visit http://www.asq.org.
To order a paper copy of the July issue of Quality
Progress, contact ASQ at 1-800-248-2946. The paper
can be downloaded at no cost in Adobe® Acrobat format
(pdf format) at:
http://www.asq.org/pub/qualityprogress/past/0704/qp0704rooney.pdf
If you have any questions about the use of root cause analysis,
please contact Mr. Vanden Heuvel by phone at (865)
671-5848 or by e-mail at LNV@absconsulting.com,
or Mr. Rooney by phone at (865) 671-5814 or by e-mail
at jrooney@absconsulting.com.
For more information on ABS Consulting's course on incident
investigation/root cause analysis, please visit our Web
site at:
http://www.absconsulting.com/TC/106.html
About ABS Consulting
ABSG Consulting Inc. (ABS Consulting) is a leading independent
global provider of risk management services, combining industry
experts, risk modeling and practical engineering and technology
solutions to help business, finance, industry and government
manage risk. Through a comprehensive and integrated risk
management approach, ABS Consulting is committed to help
clients reduce business interruption and manage catastrophic,
operational, and security risks. ABS Consulting headquarters
are in Houston, Texas. (www.absconsulting.com)
For more information contact:
Rebecca Rieansnider
Marketing Communications Specialist - ABS Consulting
1-281-877-5859 | rrieansnider@absconsulting.com
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